Shipping policy

Shipping Policy

Studio Tokano offers both digital products and physical cardstock products.

Digital Products

Upon successful payment, your files will be available for immediate download via the link provided in your order confirmation email. You can also access your downloads at any time through your order history. No physical items will be shipped for digital orders.

If you experience any issues accessing your files, please contact us at info@studiotokano.com and we will assist you promptly.

Physical Products – Cardstock

Physical cardstock orders are shipped via Mondial Relay to pickup points. We currently ship to the following countries:

 

Delivery times vary by destination. You will receive a notification once your order has been dispatched.

For questions about your shipment, please contact us at info@studiotokano.com.